DIESEL EXHAUST FLUID FAQ

What should I do if DEF spills?

In the event of a DEF spill, it's essential to clean it up immediately using absorbent materials. DEF is non-toxic and will not harm the environment, but we recommend following local guidelines for proper disposal and clean-up procedures.
What happens if I put DEF in the fuel tank?

DEF is not fuel and should never be added to the fuel tank. Doing so can cause significant damage to your vehicle's engine and emissions system. If DEF is mistakenly added to the fuel tank, contact a professional for immediate assistance.
How often should I refill DEF?

This depends on your vehicle's usage and mileage. Typically, DEF needs to be refilled every 3,000 to 5,000 miles. Our delivery service ensures you never run out.
How do I know if my vehicle requires DEF?

Most modern diesel vehicles manufactured after 2010 are equipped with SCR technology and require DEF to reduce emissions. Check your owner's manual or consult with your manufacturer to confirm if your vehicle needs DEF.
Is DEF harmful to handle?

DEF is non-toxic and safe to handle. However, it’s always advisable to wear gloves and wash your hands after handling to avoid irritation. In case of contact with eyes, rinse thoroughly with water.
Can DEF be used in all diesel engines?

No, DEF is specifically designed for use in diesel engines equipped with Selective Catalytic Reduction (SCR) systems. It's important to ensure that your vehicles are compatible with DEF to maintain performance and compliance with emissions standards.
How should DEF be stored?

DEF should be stored in a cool, dark place away from direct sunlight and extreme temperatures. It's best to keep it in a sealed container to prevent contamination. Our team can provide guidance on the best storage practices for your fleet's specific needs.
Can DEF freeze?

Yes, DEF can freeze at temperatures below -11°C (12°F). However, once thawed, it maintains its effectiveness. We recommend storing DEF in a climate-controlled environment to prevent freezing.
Is there a shelf life for DEF?

Yes, DEF has a shelf life of approximately 12 months when stored properly. If stored in ideal conditions, it can last up to 24 months. We recommend regularly checking the expiration date to ensure optimal performance.
What is Diesel Exhaust Fluid made of?

DEF is a mixture of urea and deionized water. It is a non-toxic solution that helps convert harmful nitrogen oxide emissions into harmless water vapor and nitrogen gas. The precise composition may vary slightly depending on the manufacturer, but all DEF must meet strict industry standards to ensure its effectiveness in reducing emissions.
What is Diesel Exhaust Fluid (DEF)?

DEF is a key component used in Selective Catalytic Reduction (SCR) systems to reduce harmful emissions from diesel engines. It helps meet stringent emissions regulations and keeps your fleet compliant.
Can I use DEF from different manufacturers interchangeably?

Yes, all DEF products meet the same ISO standards—ISO 22241—which means they can be used interchangeably. However, for best performance, it’s advisable to stick with reputable suppliers.
What equipment is needed for DEF dispensing?

To dispense DEF, you typically need a compatible dispensing system that includes a pump, nozzle, and storage tank. Our advanced dispensing systems are designed to work seamlessly with your existing infrastructure, ensuring easy installation and operation.
Can I get a customized solution for my business?

Absolutely! We offer tailored solutions to meet the specific needs of your business. Contact us to discuss your requirements.
Are your products environmentally friendly?

Yes, our DEF and other fluids are designed to help reduce emissions and meet environmental standards. We are committed to supporting eco-friendly practices.